Resources / FAQs
Frequently Asked Questions
Answers to common questions about working with Popeki, our services, process, and pricing.
General
What does Popeki do?
Popeki is a technical infrastructure company. We build custom web platforms, business operations systems, and integrated solutions for B2B businesses. Our specialties include investor portals, payment integrations, marketing infrastructure, and compliance systems.
Where is Popeki based?
Popeki is headquartered in Gitega, Burundi. We serve clients globally, with particular expertise in African markets, diaspora investment, and cross-border platforms. Our founder has extensive US experience, bringing international standards to local execution.
What industries do you serve?
We specialize in financial services, real estate, diaspora investment, e-commerce, and professional services. Our solutions are particularly well-suited for businesses requiring compliance, multi-currency support, or cross-border operations.
Process
How does the engagement process work?
We start with a discovery call to understand your needs. Then we provide a proposal with scope, timeline, and pricing. Once approved, we work in agile sprints with regular check-ins. After launch, we offer ongoing support and maintenance options.
How long does a typical project take?
Project timelines vary based on complexity. An MVP can be delivered in 6-8 weeks, while more complex platforms may take 3-6 months. We provide detailed timelines during the proposal phase.
What is your development methodology?
We use agile development with 2-week sprints. This includes regular demos, feedback loops, and iterative improvements. You'll have visibility into progress throughout the project.
Technical
What technologies do you use?
We primarily use React/Next.js for frontend, Python/Django for backend, and PostgreSQL for databases. We deploy on AWS, DigitalOcean, or similar cloud platforms. We select the best tools for each project's specific needs.
Do you provide source code ownership?
Yes. All custom code we write belongs to you. We provide full source code, documentation, and knowledge transfer. You're never locked into working with us.
How do you handle security?
Security is built into everything we do. We follow OWASP best practices, implement proper authentication and authorization, encrypt sensitive data, and conduct security testing. For financial applications, we implement additional compliance controls.
Pricing
How is pricing structured?
We offer project-based pricing for defined scope work, and monthly retainers for ongoing development and support. Pricing depends on complexity, with projects typically ranging from $10,000 to $100,000+.
Do you offer payment plans?
Yes. Project work is typically structured with milestones: 30% upfront, 30% at midpoint, and 40% at completion. We can discuss flexible arrangements for larger engagements.
What's included in a retainer?
Retainers include allocated development hours, ongoing maintenance, monitoring, bug fixes, and technical support. Specific inclusions are customized based on your needs.
Still Have Questions?
We're happy to answer any questions you have about our services, process, or how we can help your business.
Ready to Get Started?
Schedule a discovery call to discuss your project requirements.